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Forum Discussion

dw1009's avatar
dw1009
Follower
Nov 09, 2017

MR1100 Strict NAT

 I recently purchased the MR1100 Nighthawk LTE mobile hotspot from ATT and while I love the router for its speed and connection (rural user without high speed options) I am having a bit of a time get...
Troubleshooting
JasonN's avatar
JasonN
NETGEAR Employee Retired
Apr 03, 2018

Hi rkelley35,

Can any other devices connect to your MR1100? Is your firmware up to date? have you done a factory reset on your device? What is the version of your firmware?

Please let me know if the factory reset resolves the issue. :]

 

 

- Jason N

rkelley35's avatar
rkelley35
Aspirant
Apr 03, 2018
All my devices can connect to the MR1100. The only devices that seem to be having a problem are the xbox 360 and Xbox one. I have factory reset and the firmware is up to date. I’m not currently at home to get the firmware number but as of last night there were no updates available.
  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    Apr 03, 2018

    Hi rkelley35,

    Thank you for the reply. Your directv is able to connect now with the MR1100? I wanted to double check that you confirm that the xbox can connect with your phone's hotspot?

    Please let me know. :]

     

     

    - Jason N

    • Joyfuldad's avatar
      Joyfuldad
      Aspirant
      Apr 04, 2018
      My iphone 8plus hotspot works for xbox one not the greatest connection and 5 miles from tower but just as good as my old line of site stuff. Although i was hoping the nighthawk would improve the experience
    • rkelley35's avatar
      rkelley35
      Aspirant
      Apr 04, 2018
      All of my devices can connect to the mr1100 and get an up address. I am not able to use dtv On demand as it says my speeds are not fast enough even though the built in speed test says I can instantly watch 4K content. When I turn in my iPhone hotspot I am able to connect to xbox live. I have limited hotspot data in my phone and that’s why I got the nighthawk only to find out that it doesn’t work.