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debann710087's avatar
debann710087
Follower
Mar 04, 2022

mr1100

Hi

I have a Netgear mr1100, have had it for a fair few years now.  Never had a problem with it until a couple of months ago. It has internet, can see alls bars lit up, blue light flashing, computer says connected to internet. But when I go to open a website it will not work. This happens all the time. 1 out of 10 times it will work. And those times it will work for so long and then stop. It is driving me crazy. What can I do to fix this?

5 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 19, 2022

    Hi debann710087, 

     

    Welcome to NETGEAR Community!

     

    Are you still experiencing this?

    May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label
    Kindly contact the carrier to get the correct APN information and add it using WebUI.

     

    Regards,

    Blanca
    Community Team

     

    • AEDenny's avatar
      AEDenny
      Aspirant
      Apr 24, 2022

      Hello Blanca - 

       

      I have the same problem as debann710087. I have an MR1100 wifi box for traveling in our RV. It was working just fine a couple of months ago. Then it wasn't used for about 6 weeks while we were at home.  When I began using it again, it flashes blue in two short bursts.  The wifi box shows 4 AT&T bars. My computer shows full wifi bars with this AT&T device selected and yet when I try to access a website, I get no response. How can this be fixed?  We need wifi!

       

      AEDenny

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Apr 25, 2022

        Hi AEDenny,

         

        If you are connected to the mobile router but cannot connect to the Internet, try the following suggestions:
        • Make sure that network coverage is available in your area.
        • Make sure that your SIM card is active and enabled with data services.
        • Wait one to two minutes for the mobile router to initialize.
        • Confirm that your account is activated and that no other Internet connections are
        active.
        • Switch your mobile router off and on and restart your computer or WiFi device.

         

        Regards,
        Blanca
        Community Team