MR2100 0 days remaining won't reset

Question

I have recently bought a MR2100.&nbsp; No matter what I do, it constantly shows that there are 0 days remaining for the billing start date.&nbsp; I have just gone througha billing cycle i.e. the 9th and it didn't reset.I've seen this referenced as an issue several times on this forum, but Ihave yet to see a definitive solution.&nbsp; I've yet to try and reset, but is this really the solution.The SKU I have is MR2100-100EUSFirmware: NTGX24_10.17.08.00

kaledi · Answer

So, I removed the EE sim and put in a Vodafone sim and this resolved the issue.&nbsp; Clearly, this must be an issue with EE.&nbsp; Could it be with the APN settings?&nbsp; Some advice here would be valued.

TSpitzmann · Answer

I did experience the same problem with a Telekom sim.

I did solve this issue by adding authentication details to the APN configuration.

Yes I think the APN database which NETGEAR is using has got faulty entries (user name, password and authentication type) ;-)

Regards

Tom

Blanca_O · Answer

Hi kaledi

&nbsp;

Please contact your Internet Provider - EE to ensure that device reached the billing server.&nbsp;&nbsp;

&nbsp;

Regards,
Blanca
Community Team

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MR2100 0 days remaining won't reset

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