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Forum Discussion

SHANELLI's avatar
SHANELLI
Aspirant
May 24, 2022

Mr2100 HAS NO WIFI

My Mr2100 Router won't find wifi. Has a red cross on the wifi button.

Have tried restarting and a factory reset, still the same.

Will connect to computer with ethernet cable but no wifi on cellular devices or smart tv.

Firmware is up to date.

Has never had a cross on the wifi before and have been using for over a year with.

 
 

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    May 31, 2022

    Hi SHANELLI, 

     

    Welcome to NETGEAR Community!

     

    May we please know the device SKU (e.g. MR2100-1TLAUS) and firmware version?

    Have you tried to access the Web UI and enable WiFi? If so, what happen?

    Kindly check if you have set WiFi Standby to Disabled.

     

    Regards,
    Blanca
    Community Team

    • SHANELLI's avatar
      SHANELLI
      Aspirant
      May 31, 2022

      Thanks so much.

      Did all the above.

      Have since sent in and seems to be a hardware issue.

      Have a replacement.

       

      Cheers