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Forum Discussion

Budgie348's avatar
Budgie348
Aspirant
Apr 20, 2024

MR2100 hung on software update

I cannot get my MR2100 to open past downloading software update, what do I need to do?

2 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Apr 24, 2024

    Please provide a photo of the product label. Or you can send me a model.json file to check by PM.

     

    - Logon to the webui (http://192.168.1.1 ) as an administrator
    - Navigate to URL http://192.168.1.1/model.json via the same browser window
    - Capture the results (by selecting all + copy) and send it back

     

    Thanks

    • Budgie348's avatar
      Budgie348
      Aspirant
      Apr 24, 2024
      It would be difficult to do this as not my phone, Laptop nor Tablet show my M2100 on their connections. The M2 is not functioning, I have tried a reset but that doesn't work either.