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Forum Discussion
LeonNab
Nov 03, 2025Aspirant
MR5200 broke down
Last week at once the battery in my NightHawk M5 said puffff. The screen of my Nighthawk was black..... and no connection no more. After it cooled down I was not able to close the back of the Nightha...
- Nov 04, 2025
Looks like the MR5200 (Nighthawk M5) does not accept a W-20b, it only accepts the W-20. Ridiculous!!!
W-20 is not easy to find, but finally at Amazon. Not able to find on Netgear website, how weird
StephenB
Nov 04, 2025Guru - Experienced User
LeonNab wrote:Unfortunately the Nighthawk does not recognise the new battery (original W-20). Could be an unlucky one so ordered again a new one, but same issue.
Did you purchase the second replacement from the same supplier?
- LeonNabNov 04, 2025Aspirant
No, The first one was via bol.com, the second one via Netgear. But It looks like a compatibility issue. When I put in the new battery the m5 says: 'cannot detect battery - remove battery and USB - try again'
Both are original Netgear batteries, the new ones are W-20B and the broken one is W-20. Should be compatible according to the netgear website