NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MR5200 Suddenly Having bad Connection - Signal is excellent, etc
Yesterday 3/15/2023, my Nighthawk suddently stopped working was VERY spotty connection (ruined my work day).
I was in a town with good internet connection. I've tried the SIM card in another hotspot and it works fine. I also see that the T-Mobile bars are full and that my signal strength is Excellent.
However, the connected device via ethernet or wifi will say 'connected without internet' frequently. and the Mobile Broadband Status page flickers every 3 seconds and shows RSRP and RSQ blank one moment and then shows:
RSRP: -104 dBM
Network Status: 5GSUB6
RS-SINR: -3276 dB
APN: fast.t-mobile.com
PLMN 310260
Band: LTE B2
IPV4: 29.23.48.89
IPV6: 2607:fb90L6ca0:7e2d:20c1:db63:82dd:d1b7
DNS Server: 0.0.0.0
Firmware Version: NTGX55_12.04.10.01
build date: 2021/08/30
PRI Version: 02.01
(I did do a factory reset, but still no fix.)
Please help!
9 Replies
Based on the log, your device connected to T-Mo network with B2+n41. But somehow n41 signal is really bad. Is there any change recently on T-Mo network? What's the other mobile hotspot you are using? Please provide the brand and model if possible.
Looks like a network related issue. You can try at another location and see whether the device can work better.
Thanks
- I appreciate your response. The other device is a Franklin T9 (smaller and normally less powerful).
I appreciate the help! I'm wondering if something if not working right within the hardware or if it's a firmware issue.