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Forum Discussion
MR6500 shutting off multiple times a day
Saw some previous discussions about the same issue. Running, no battery mode, Device is shutting down multiple times in a day's use. Previous discussions all said to update the firmware device is sho...
It sounds like the issue is still happening even though the firmware is up to date. If the device keeps shutting down during use with no battery mode, it could be a hardware-related problem or a power supply issue. Try using a different power adapter or outlet to see if that helps. If the problem continues, you might need to contact support for a possible hardware check or replacement.