NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

2Dare2Dream's avatar
2Dare2Dream
Follower
Nov 30, 2023

net gear M1 saying mobile router not supported trouble shooting

I am having trouble connecting the mobile router to the app, it is saying the router is not supported. 

2 Replies

  • Same here. I’ve been to ATT and nobody can help me. I am to my wits end.
    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi 2Dare2Dream and Kshadd

       

      Is this on an Android phone or iOS phone?

       

      If you have an Android phone, please make sure that you have the latest NETGEAR Mobile App (v7.17) installed.

       

      Regards,
      Blanca
      Community Team