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Netgear 810S cannot connect to printer
I have just received this device and set it up on my computer - it is added to the network as well as my HP Envy 5640 wireless printer and shows both devices in the main wifi section but when I try t...
Thanks - I have solved the problem by purchasing the Netgear Aircard Smart cradle and it now connects like it is meant to.
Hey Rapshar. Have you tried printing with the hotspot out of the cradle (assuming you have a mobile hotspot device like Telstra AdvanceII etc)? You may need to adjust your cradle settings via the "Genie" web interface found by opening up the web browser and typing: http://m.home/index.html
Check to see if your SSID is broadcasting or not from your cradle. You may need to go through the wizard on your printer to pick up the correct SSID (when your hotspot is in the cradle). You may also have issue with what band your WiFi is working on (either 2.4 or 5Ghz). Many printers only operate on 2.4Ghz settings, so if your 810s is set to only broadcast an SSID on the 5Ghz, then your printer might see it, but cannot communicate with it.
Try checking your SSID settings via the web interface and see if it's the same as what your printer sees.
Hi
Thanks for your help. Device didn't come with a cradle (4GX Advanced III) and the SSID is the same on printer as device and the computer and WiFi band is set to 2.4ghz on auto.
Hey Rapshar. What computer are you using (operating system etc.)?
Windows 10
OK, so maybe we need to start from scratch.
1.On Windows PC, go to: Control Panel\Network and Internet\Network and Sharing Center
2. See if the Advance III is visible to the network. If it is, it should look something like this:
3. Follow the instructions on the picture above (ie. If your Network name is not visible (SSID), then you need to reset the Advance III and try again). Ensure that you are nto trying to connect your HP printer to the "Guest" account SSID if you have the Guest account activated.
4. If you can see your SSID, but cannot connect to it, change the password on the Netgear for the WiFi access and retry to connect your printer & PC by locating the name of your network under Network Settings. I have a Brother Printer, and I used it's wizard (on the printer itself) to locate the SSID and then I put into it the password. Note: If you have changed the password, you will need to re-input the password into the printer's network discovery wizard so that it can connect. Alternatively, you can input the printer SSID and Password into the network discovery tool on your printer without having to go through the wizard. I would suggest you try the wizard first before going manual. Here I am assuming the HP printer has a network discovery wizard, if it does not, then look through the printer's menu and try to do it manually. Only do this AFTER you have rest your ADVANCED III and have custom set your password. All the details for geting into the Web UI for changing the Adv II settings can be found by installing the Netgear Genie app and running that(), or by using the Web UI here in your browser: http://m.home/index.html
Try the above steps Rapshar...I'm not sure of your level of understanding, so please forgive me if this seems like "Baby Stuff".
