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Forum Discussion
avvidclif
Mar 16, 2017Aspirant
Netgear 815S
I bought a supposedly NEW unit off Ebay. After about an hour the touchscreen became intermittent and a little later refused to respond. I had to remove the battery to turn it off. The seller said, "p...
DarrenM
Mar 22, 2017Sr. NETGEAR Moderator
Hello avvidclif
If its a new product then it would still be under warranty I suggest contacting support.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
- avvidclifMar 24, 2017Aspirant
I returned it and got a refund. Now the new one is doing about the same thing. After 20-30 min of use pushing the power button brings up the unlock screen. Pushing the button may or may not work, sometimes it's delayed 10-15 sec....Wierd Oh well