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Forum Discussion

kartika's avatar
kartika
Tutor
Jan 06, 2015

netgear ac327u

Hi,
I am facing issue with newly purchased netgear AC327U. The connection becomes inoperative after some idle time. Like if I am reading a page, after some time if I click there is not download activity. The connection shows connected but no download activity happens.
I have windows 7 and vodafone connection

Thanks
Kartika

Troubleshooting

4 Replies

  • kartika's avatar
    kartika
    Tutor
    Mar 19, 2015
    The support staff told me to disable the option switch off device when idle in the power management tab.
    For sometime the issue was resolved
    But I am facing the same issue again.
  • kartika's avatar
    kartika
    Tutor
    Jun 01, 2015
    The broadband genie shows connected and full bars and is still unable to load the pages.This device is really bad. :mad:
    • tekbird's avatar
      tekbird
      Aspirant
      Nov 01, 2015

      I have a 3G USB dongle marked as Netgear AC327U.

      When I plug in the device, in device manager, it's shown as a mass storage device.

      And when the supplied application is run, it enables 3G modem interface of the device and device manager shows up COM ports for them. And it is listed in the Control Pane > Phone and modems.

      What I would like to do is enable the modem interface without using the accompanying application.

      I also tried with another brand which also seems to behave the same.

      Is there any way the modem can be detected as is even without running their proprietary application?

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Nov 03, 2015

        Hello Tekbird 

         

        I believe you still have to use the application.

         

        DarrenM