NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear Aircard AC815S - Connecting to Laptop - Lenovo E530C - Windows 7 64 bit OS - No Connect
Hello, I am unable to connect my laptop to my Aircard - AC815S. The laptop and the portable hotspot indicate No Devices Connected. Setup Carrier : AT&T - Note I can successfully use my AC815S with m...
Problem Solved!! ... End User Error (Me)
In what I described above, I realized that I was actually tryng to connect one Hotspot with another. The AT&T All Access Hotspot using the AC340U USB Modem to the AT&T Mobile Hotspot - Unit Explore - AC815S. Not going to work. All Access Hotspot was operating just fine, I successfully WIFI connected my iPhone 7 Plus to it, no problems. This after I realized what I was attempting to do. Whew!
I logged on to my Wondows 7 laptop to continue troubleshooting (this morning) and the All Access box for WIFI had a error condition indicating WIFI Adapter Not Found and presented the Windows In Session Troubleshhoting tool. I clicked okay to allow it to ID and repair the error condition, which it did in short order.
I am now able to WIFI connect my windows laptop as well as my iPhone 7 Plus (either or or both) to the AC815S Portable Hotspot.
I have taken copious notes as I stepped through the process to be used in the future possibly.
Problem Solved!! ... End User Error (Me)
In what I described above, I realized that I was actually tryng to connect one Hotspot with another. The AT&T All Access Hotspot using the AC340U USB Modem to the AT&T Mobile Hotspot - Unit Explore - AC815S. Not going to work. All Access Hotspot was operating just fine, I successfully WIFI connected my iPhone 7 Plus to it, no problems. This after I realized what I was attempting to do. Whew!
I logged on to my Wondows 7 laptop to continue troubleshooting (this morning) and the All Access box for WIFI had a error condition indicating WIFI Adapter Not Found and presented the Windows In Session Troubleshhoting tool. I clicked okay to allow it to ID and repair the error condition, which it did in short order.
I am now able to WIFI connect my windows laptop as well as my iPhone 7 Plus (either or or both) to the AC815S Portable Hotspot.
I have taken copious notes as I stepped through the process to be used in the future possibly.