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Forum Discussion
JasCola
Jun 25, 2019Aspirant
Netgear MR1100 constant reboot
Like many others here I have run into the issue where my device reboots. I have seen where others say it reboots every hour or so.. Mine is rebooting every single time a device even connects to the h...
petr_kazda
Nov 25, 2019Tutor
Hello everybody,
to me it seems like a voltage related issue. It tried everything - resetting to factory, keeping it cool/warm, turning on/off features etc., no luck.
Then I noticed that when the device is fully charged, the rebooting does not occur. So I let it discharge and around 70% the problem appeared again. It was working ok for like 6 hours, but ater the charge dropped it started rebooting more and more often. At 50% the modem became basically unusable.
So it is basically voltage issue. As it was not happening before FW update it seems to me like a SW issue - maybe some check is too strict on voltage. I reported it to Netgear, hopefully they will fix it soon.
josepr
Mar 04, 2020Aspirant
Hi, I'm having the same problem, I tried every solution posted and it's getting random reboot. Netgear, please can you do something with this? I will need to return the item where I buy it.
- JohnPengMar 05, 2020NETGEAR Expert
josepr wrote:
Hi, I'm having the same problem, I tried every solution posted and it's getting random reboot. Netgear, please can you do something with this? I will need to return the item where I buy it.
You are replying on an old post. Could you please create a new one and provide more detailed information on your device?
Device SKU:
FW version:
PRI verison:
Carrier you are using:
Thanks
- Al00000Jun 06, 2020Tutor
I wish Netgear would just come clean on what the issue is with this router randomly rebooting.
I've had mine for around 9 months and it's varied between stable, and rebooting constantly (less than a minute).
I've tried all sorts of things to stabilise it.
Currently, I've removed the battery and it's lasted over a day.
The whole take the battery out when on charge is very unclear. I want the battery in. That's the whole point of having one. If I have a powercut, I want it to keep on working. Otherwise, I may as well have bought a cheap 3G router?
It feels like a power/firmware issues, as people have suggested.
This should be a great product but it isn't.
Please, Netgear. Just say what the problem is, and if it can be fixed.
- cgigateJun 16, 2020AspirantDevice SKU:6112B
FW version: NTG9X50C_10.29.05.02
PRI verison:01.07
Carrier you are using: at&t and T-Mobile
When it downloads big file , it would reboot.
I run speedtest.net to speed test, it won't finish the test and reboot itself- Al00000Jun 24, 2020Tutor
I guess Netgear just doesn't care