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Forum Discussion

Sally1964's avatar
Sally1964
Follower
Jun 12, 2021

Netgear MR2100

The touchscreen isn’t working and l can’t bypass the screen to get it to connect to my computer

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jun 13, 2021

    Hi Sally

     

    Welcome to NETGEAR Community!

     

    Kindly reboot the device with the following steps:

    1. Remove the device from any power source (computer or wall outlet)
    2. Remove the bottom cover
    3. Remove battery
    4. Reinsert battery
    5. Close bottom cover
    6. Turn on the device 

    Regards,
    Blanca
    Community Team