NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
YousefJ
Apr 12, 2019Aspirant
Netgear Nighthawk M1 Charging Issues
Hello, so I’ve been using the NETGEAR Nighthawk M1 MR1100 Mobile Router for a while now. And I noticed a little issue with the charging, whenever I leave it charging overnight (while it’s at 13% of ch...
YousefJ
Apr 12, 2019Aspirant
Hello, Plemans. Yes, I think I am using the official charging adapter. The Type is: B07LF. Input is: 100-240V ~ 50/60 HZ. Output is: 5.0 V — 2.0 A. Would that be enough power for it to charge properly? By the way, keep in mind that this happened pretty recently, not when I first bought the router. The first time I bought the router did not have this charging issue.
plemans
Apr 12, 2019Guru - Experienced User
My bet would either be the charger going bad or battery going bad.
1. how long have you had it?Lithium has an expected shelf/usage life like a phone.
2. Do you have any other chargers you could try that at least hit that charging specs?
3. Have you changed cables recently? a bad cable could reduce power supplied. Or do you have a backup cable you could try to charge with?
- plemansApr 12, 2019Guru - Experienced User
have you restarted the device? Maybe its got a process running thats pulling a significan amount of power?
- YousefJApr 12, 2019AspirantI have restarted the device several times by the problem keeps occurring.
- YousefJApr 12, 2019AspirantSee below:
1- If you’re talking about how long I’ve had the device for (including the battery itself). I’ve had it for about 6-7 months.
2- I have other chargers that I could use but I am not entirely sure if it’s safe to use since I am not sure about the MR1100 power requirements, I will have to do research on that.
3- I haven’t changed cables at all, the official cable is plugged into the official adapter ever since I bought the router (MR1100).- plemansApr 12, 2019Guru - Experienced UserYou should be safe with a 2.4a 5v charger. The device pulls what power it requires. I'd try a different cable, then different charger.
It should be under warranty if it's only 7 months old. You could file a support ticket to get that process started before warranty runs out- YousefJApr 12, 2019AspirantSounds good. But I just realised I do not have a USB-C cable. I will try to use another adapter that is capable of 2.5–5V. I’ll let you know when different things starts to happen. Thank you.