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Ricdsk's avatar
Ricdsk
Aspirant
Jul 03, 2021

Netgear Nighthawk M1 MR1100-1TLAUS Stuck in Boot Loop. Won't turn on. Please help.

My Netgear Nighthawk M1 router until a couple of hours ago was working completely fine. I took the SIM out, put on another and restarted it, and now it's stuck in some sort of boot loop.

When on Battery power, the Netgear Boot-Screen appears, along with the solid orange light. After a few seconds, it goes black and then tries to boot again, and the orange light appears each time. This happens seven times then it goes black and won't respond to presses.

If connected to a power supply, it does the exact same thing, only, after the screen goes black, the LED flashes a slow, consistent blue and orange, continuously. In no instance, does it ever boot up.

I have tried everything I can think of but it won't come out of the boot loop we though it was working without issue a couple of hours ago.

6 Replies

  • Any ideas? Has anyone experienced this?
    Beginning to lose faith in the Netgear products these days.
  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Ricdsk

     

    Welcome to NETGEAR Community!

     

    Was there any changes prior the issue? 

    Was there a firmware update?

    Have you tried factory resetting the device? 

     

    Please remove the SIM card and hold down the reset button until you see a change in the LED. 

     

    Regards,
    Blanca
    Community Team

     

    • Ricdsk's avatar
      Ricdsk
      Aspirant
      Hi Blanca_O , thanks for tackling my question. No issues at all, unless, not showing 'data used' stats constitutes?

      Yes, I've tried factory resetting multiple times.
      I've tried a replacement battery.
      But all to no avail. Nothing seems to affect our hey it out of the boot loop. Perhaps I'm missing something.
  • I’m having this exact issue. Has anyone found a resolve?

     

    frustratingly, this is my second M1 after my first refused to turn on too. 

    no more NETGEAR that’s for sure 😤