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Forum Discussion
baileyrhood90
Jan 12, 2019Tutor
Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Hello all. I have a Netgear Nighthawk M1, Model # MR1100-2A1NAS. This is the second 2nd generation Nighthawk with Band 14. My problem is everytime I try to update the firmware, I get the error "The s...
kwadguy
Feb 17, 2019Guide
I'm having the same problem. When I try to update the firmware, it fails and tells me it will try again another time.
I've been trying to update for 2 weeks. I'm on 12.02.06.01 firmware for the Nighthawk M1 (rev 2 with band 14).
I bought this from eBay...it's an AT&T branded unit, and I'm using an AT&T sim. It works fine except for this issue.
If I can't get this rectified, I may consider returning it to the seller as defective within eBay's 30 day window.
Blanca_O
Feb 21, 2019NETGEAR Employee Retired
What is the exact error message when you try to update the firmware?
May we please have the exact model number of the device?
Regards,
Blanca
Community Team
- rashersFeb 22, 2019Tutor
The model per the sticker on the device is MR1100-2A1NAS.
Current firmware: NTG9X50C_12.02.06.01.
When I press the "Check for Updates" button in the Firmware Update area, it pops up an alert window that says:
Update Error:
An update error occurred
And then the firmware update web page updates to say:
The session could not be completed and the device will automatically retry the check for an available update.
Thanks for looking into it. It would be great for the firmware to update to get the extra band and any future security patches. I tried doing a factory reset and then update and that also failed in the same way.
Is the firmware update URL that firmware 12.02.06.01 is checking for still live?
- kwadguyFeb 24, 2019Guide
See reply below.