Forum Discussion

Tutor

Jan 12, 2019

Netgear Nighthawk MR1100-2A1NAS Firmware Update Error

Hello all. I have a Netgear Nighthawk M1, Model # MR1100-2A1NAS. This is the second 2nd generation Nighthawk with Band 14. My problem is everytime I try to update the firmware, I get the error "The s...

Aspirant

Mar 15, 2019

I am having the same issue and unable to obtain a resolution. Thank you for asking the question and posting this to the community. I have tried every possible solution with no resolution. I even made a support ticket and in several weeks have not received any assistance. One message asked me if I tried to update the firmware with a different computer or use a different web browser. Come on, really? I really want this unit to work and am following this post to see if there is a resolution.

Blanca_O
NETGEAR Employee Retired
Mar 22, 2019
Hi All,

We got an update from the engineering team. We just want to verify if you were using AT&T SIM when running the update.

Regards,
Blanca
Community Team
- kskenyon
  Tutor
  Mar 22, 2019
  AT&T sim installed at the at&t store by the sales person.
- rashers
  Tutor
  Mar 22, 2019
  It was an AT&T sim activated in store on January 25, 2019.
- kwadguy
  Guide
  Mar 22, 2019
  I'm using an at&t sim, yes, and I can't get it to update.