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Forum Discussion
baileyrhood90
Jan 12, 2019Tutor
Netgear Nighthawk MR1100-2A1NAS Firmware Update Error
Hello all. I have a Netgear Nighthawk M1, Model # MR1100-2A1NAS. This is the second 2nd generation Nighthawk with Band 14. My problem is everytime I try to update the firmware, I get the error "The s...
cdhuitt
Mar 15, 2019Aspirant
I am having the same issue and unable to obtain a resolution. Thank you for asking the question and posting this to the community. I have tried every possible solution with no resolution. I even made a support ticket and in several weeks have not received any assistance. One message asked me if I tried to update the firmware with a different computer or use a different web browser. Come on, really? I really want this unit to work and am following this post to see if there is a resolution.
Blanca_O
Mar 22, 2019NETGEAR Employee Retired
Hi All,
We got an update from the engineering team. We just want to verify if you were using AT&T SIM when running the update.
Regards,
Blanca
Community Team
- kskenyonMar 22, 2019Tutor
AT&T sim installed at the at&t store by the sales person.
- rashersMar 22, 2019Tutor
It was an AT&T sim activated in store on January 25, 2019.
- kwadguyMar 22, 2019GuideI'm using an at&t sim, yes, and I can't get it to update.
- cdhuittMar 22, 2019Aspirant
Yes. AT&T branded SIM card.
- Orion007Mar 22, 2019Aspirant
Add me to the list of not being able to update to latest firmware.
AT&T MR1100 router
AT&T Sim Card activated just last week.
I get the same error as everyone else.- Blanca_OMar 24, 2019NETGEAR Employee Retired
Thank you for the confirmation. We will provide this information to our engineering team. We will provide update once new information will be available
Regards,
Blanca
Community Team