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Forum Discussion

nhantenna's avatar
nhantenna
Apprentice
Apr 12, 2018

Nighthawk LTE hotspot + automatic firmware nightmare

I live in the United States.  I have an AT&T issued Nighthawk LTE hotspot running on AT&T network.  For the last several weeks I have been reading this forum about automatic firmware updates occurrin...
Troubleshooting
nhantenna's avatar
nhantenna
Apprentice
Jun 14, 2018

@JasonN Blanca_O I am following up on this thread.  This thread is 63 days old without any technical response from Netgear.  Please escalate.

nhantenna's avatar
nhantenna
Apprentice
Jul 05, 2018

JasonN Blanca_O

 

Firmware levels on my Nighthawk:

Hardware Version = 1.0

PRI Version = 02.15

Firmware Version = NTG9X50C_12.02.06.01

Bootloader Version = NTG9X50C_12.02.06.01

GUI Version = MR1HDATA_04.01.55.02

Firmware Build Date = 2018/06/07

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 05, 2018

    Hi nhantenna, 

     

    Thank you for providing the requested information. Let me check this with the team. 

     

    Regards, 
    Blanca 
    Community Team