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Forum Discussion

nhantenna's avatar
nhantenna
Apprentice
Apr 12, 2018

Nighthawk LTE hotspot + automatic firmware nightmare

I live in the United States.  I have an AT&T issued Nighthawk LTE hotspot running on AT&T network.  For the last several weeks I have been reading this forum about automatic firmware updates occurrin...
Troubleshooting
nhantenna's avatar
nhantenna
Apprentice
Jul 12, 2018

Blanca_O I am following up on this thread.  This thread is 91 days old without any technical response from Netgear.  Please escalate.

  • nhantenna's avatar
    nhantenna
    Apprentice
    Jul 21, 2018

    Blanca_O I am following up on this thread.  This thread is 100 days old without any technical response from Netgear.  At this point we will assume we have a defective Nighthawk.  Can we exchange our Nighthawk at our AT&T brick and mortar store?