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Forum Discussion

mike2018's avatar
mike2018
Aspirant
Apr 16, 2018

Nighthawk LTE Mobile Hotspot Router (Model MR1100) Unable to access media share (mymedia Tab)

I am unable to get media shared on my Nighthawk router.  My Nighthawk LTE mobile hotspot router does not have a "mymedia" tab.  I have installed a formatted (fat32) SanDisk Ultra 8GB microSD in the r...
Troubleshooting
JasonN's avatar
JasonN
NETGEAR Employee Retired
Apr 20, 2018

Hi mike2018,

Thank you for your post. Which provider model is your MR1100? Telstra // AT&T // etc? Is your device's firmware up-to-date with the most current version? If so, have you performed a factory reset on your device after the update?

Please let me know. :]

 

 

- Jason N

mike2018's avatar
mike2018
Aspirant
Apr 20, 2018
Jason,
Provider is AT&T. The firmware is up to date. I did not do a factory reset.
  • MAGADE's avatar
    MAGADE
    Guide
    Apr 21, 2018

    have you desactiveted TETHERED connexion in USB parameter?

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    Apr 24, 2018

    Hi mike2018,

    Have you tried another web browser and have you tried deleting your cache? Also perform the factory reset.

    Please let me know if these steps helped. :]

     

     

    - Jason N