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SuzyS0000's avatar
SuzyS0000
Aspirant
Nov 14, 2023

Nighthawk M1 - wifi keeps dropping out

I have had my Nighthawk M1 for a year and the performance has never been great, but I have persevered. The kids constantly complain about the wifi, but recently it has got a lot worse. I wonder if this is due to any firmware updates? Often I cannot get the router to work at all without restoring it to factory settings, as the light just flashes on red (I test the ISP and that seems fine so its definitely the router).

 

When it is working the wifi regularly drops out even though the blue light is flashing and it appears to have a signal from my ISP (which is EE). I am at my wits end. Can anyone offer any help please?

Thank you.

Suzy

12 Replies

  • plemans's avatar
    plemans
    Guru
    Nov 14, 2023

    got an old router sitting around? 

    Put the M1 in passthrough and connect the router to it. Let the route manage wifi and the M1 the data connection

    • SuzyS0000's avatar
      SuzyS0000
      Aspirant
      Nov 14, 2023

      Thank you for the suggestion. I do have a Devolo "Magic" wifi mesh which I had been using. I turn the wifi off at the Nighthawk router and go through the Devolo's but it still keeps dropping out.

      • plemans's avatar
        plemans
        Guru
        Nov 15, 2023

        Is the Devolo hardwired into the M1 or wireless? If its wireless, hardwire it in.