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Forum Discussion
Nighthawk M1 battery flat and offline in morning
Hello, I have a Telstra Nighthawk M1, works pretty well. Happy with the speeds, the form factor, real ethernet port and on the very infrequent times I use it without power the battery life. ...
Hi,
I'm having the exact same problem! This is so frustrating, has anyone from Netgear come up with a fix?
I'm using a relitively small amount of data (approximately 1GB over a whole week) through an ethernet port only. There are no devices connected via wifi and no SD cards or USB drives attached. I am using the supplied wall plug and cable, but have also tried other 1A 5W wall plugs and generic USB 3.0 cables.
If I charge my phone or laptop overnight (or for a week/month for that matter) I would expect it to be fully charged and running at the end of that time period. How come the Nighthawk M1 had been set to discharge once it is fully charged?
Has anyone come up with a solution for this? I need to be able to run the unit for an entire week straight, without power failure. I use the Nighthawk routers to provide internet for remote access software, so I have no way of charging the device once it discharges.
If anyone has any insight, please help!
Regards,
Pat
Hello,
The only "workaround" I know of is.
Remove the Battery.
Get a powerful usb wall adapter such as the ones designed to properly charge an iPad. Otherwise you will find the unit will reboot when it draws more power than the supplied usb adapter can produce.
Only insert the battery if/when you are going portable with the device.
Hope it helps, report back your sucess/failure I've only bought one Nighthawk M1 and stayed on the older Cradle and Advanced III hotspot units where possible due to this problem. According to Netgear they didn't design it with permanent use in mind, but thought everyone would use it "on the go".
Telstra and the packaging unfortunately doesn't tell you it's not designed for use beyond 8 hours. The people selling it as usual have virtually no product knowledge or experience.
I hope the next edition solves this problem or a firmware update down the track solves it. I do think you will need a larger power supply even if the firmware is adjusted to remedy long term use. Luckily they are easily available since iPads have been on the market.
Regards,
Leigh