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Forum Discussion
Speegs
Mar 14, 2017Star
Nighthawk M1 battery flat and offline in morning
Hello, I have a Telstra Nighthawk M1, works pretty well. Happy with the speeds, the form factor, real ethernet port and on the very infrequent times I use it without power the battery life. ...
Speegs
Jun 20, 2017Star
Hello,
The only "workaround" I know of is.
Remove the Battery.
Get a powerful usb wall adapter such as the ones designed to properly charge an iPad. Otherwise you will find the unit will reboot when it draws more power than the supplied usb adapter can produce.
Only insert the battery if/when you are going portable with the device.
Hope it helps, report back your sucess/failure I've only bought one Nighthawk M1 and stayed on the older Cradle and Advanced III hotspot units where possible due to this problem. According to Netgear they didn't design it with permanent use in mind, but thought everyone would use it "on the go".
Telstra and the packaging unfortunately doesn't tell you it's not designed for use beyond 8 hours. The people selling it as usual have virtually no product knowledge or experience.
I hope the next edition solves this problem or a firmware update down the track solves it. I do think you will need a larger power supply even if the firmware is adjusted to remedy long term use. Luckily they are easily available since iPads have been on the market.
Regards,
Leigh
Speegs
Jun 20, 2017Star
My first attempt with a 2.4amp power adapter failed, so be sure to try a very powerful usb wall adapter. I found the real Apple iPad 12Watt one worked, some others made for charging iPads did not seem to supply enough power to prevent rebooting.
- smudge01Jun 20, 2017Aspirant
I've been using the adapter from my pixel xl. It's been largely more stable only had 1 shutdown in the last 3 weeks. Taking the battery out didn't work for me the unit kept shutting down.
I think the power management doesn't shut off to allow the battery to cycle and recharge correctly. It's probably a firmware fix, not holding my breath on that though.
Out of the box though this is faulty, you need to swap the power adapter to override the power management to make it stable. Very disappointing.