Nighthawk M1 battery flat and offline in morning

We are likely not going to hear anything. This M1 is already considered an old device and Netgear is moving onto selling newer, better things. IMO Netgear only has resources for about six months of a devices' release to actively support it. That doesn't say serious issues aren't addressed after that six months, but it has to be serious. In the meantime, we have apparent well-intentioned Netgear reps here on the forums trying to maintain some loyalty to Netgear products by being nice/giving hope. Unfortunately, this is a fact of life with Netgear now. I have been a long term Netgear customer and has seen 'real' support go down the drain in recent years.