NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CWLBhelt's avatar
CWLBhelt
Follower
Aug 26, 2019

Nighthawk M1 Cell Tower Connection

Hello everyone, I am new to the internet scene simply because I just bought my first house and this is the first time I have ever had to deal with something like this. My neighborhood does not have an internet service provider currently so I decided to try the Nighthawk M1 until we do get it. There are multiple AT&T cell towers near me (closest 3 miles away), so I had no second thoughts on signal strength being an issue. However, when I look into the settings on my router, it is showing that I am connected to a cell tower 35 miles away, as oppose to one that is much closer. It does not give me an option to connect to a tower any closer than this one, and it is frustrating. I get H+ signal at best right now. Could anyone possibly shed some light on why this is happening? TIA

4 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Sep 01, 2019

    Hi CWLBhelt

     

    Welcome to NETGEAR Community! 

     

    To check network coverage in your area, you can do this by checking ISPs website or using OpenSignal app on your iOS and Android devices see https://opensignal.com/networks. 

     

    Kindly compare the results. 

     

    Regards, 
    Blanca 
    Community Team

  • lborjas85's avatar
    lborjas85
    Aspirant
    Feb 08, 2020
    Hey friend,
    Wanted to follow up on your question about connectivity and if you ever got it resolved. I’m currently going through the same issues. I have full bars on my M1 and my iPhone. Speeds on my iPhone are great but on my M1, I barely get 10mbps. My M1 will only connect with on H+ and I can’t find a way to connect it to 4G. Any help would be greatly appreciated. TIA
    • Nitehawker's avatar
      Nitehawker
      Aspirant
      Mar 22, 2020
      Hopefully you already resolved this, but I was wondering if you've tried switching the band region to LTE in your settings. If you have the app then it's in Settings>Network>Band Region>LTE. You can access it via a similar path through the web interface.