NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Garrysozo
Sep 14, 2018Initiate
Nighthawk M1 extremely heavy data usage
My (model MR1100) Nighthawk M1 is using one heck of a lot of data without me watching any videos and it's been doing it since I bought the Nighthawk three or four months ago. Where/how can I look at ...
- Oct 03, 2018
Hi Garrysozo,
Welcome to NETGEAR Community!
Who is your ISP? The data usage displayed from the Mobile app is the estimated data usage. Kindly log into the mobile router setting from a web browser.
1. From a computer that is connected to your network, launch a web browser.
2. Enter http://192.168.1.1. A login page displays.
3. Enter the administrator login password. The password is case-sensitive. The mobile router dashboard displays the estimated data usage in the right pane.
4. To view more details, click the CHECK MY ACCOUNT link.
Regards,
Blanca
Community Team
Garrysozo
Oct 12, 2018Initiate
The heave data usage issue turned out to be Spotify running in the background whenever my Mac connected. Since I removed the Spotify app data usage has returned to an acceptable level. However I have a second issue. My upload speed is very slow/poor at a rate less than 1kb/sec sometimes single figures but never make it up to 1kbytes/sec. I suspect it's a Telstra issue. Would I be correct or is there a setting on my Nighthawk that I need to tweek? Thanks, Garry