NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mr_Khalid's avatar
Mr_Khalid
Star
Feb 27, 2019

Nighthawk M1 FDD Bands blocked by STC Carrier!

Dear NETGEAR moderators, We are using NETGEAR M1 in Saudi Arabia. All FDD bands were deliberately closed by STC. We only have a 2300 frequency (BAND40) and it’s very weak in Saudi Arabia. We kindly as...
Firmware
Hardware
Mobile Routers
Troubleshooting
Mr_Khalid's avatar
Mr_Khalid
Star
Feb 27, 2019
Advance information from NETGEAR APP
  • abd1972's avatar
    abd1972
    Initiate
    Feb 28, 2019

    hi all 

    thanks khalid for raising up this issue to NETGEAR.

     

             in addition to Mr.Khalid, STC dont have this right to do so according to their service agreement subscription.

    thats mean, they abuse our rghits and effecting NETGEAR reputions as well .

     

    Regards 

    • Mr_Khalid's avatar
      Mr_Khalid
      Star
      Feb 28, 2019
      Thank’s my friend. I am sure NetGear company will not disappoint subscribers and will offer them the solution ASAP.
      • orgnal's avatar
        orgnal
        Initiate
        Feb 28, 2019

        Yes, there are a lot of frustrated customers, they have paid a lot of money to buy routers in different domains. They are desperate and the service provider is not in charge.