NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mr_Khalid's avatar
Mr_Khalid
Star
Feb 27, 2019

Nighthawk M1 FDD Bands blocked by STC Carrier!

Dear NETGEAR moderators, We are using NETGEAR M1 in Saudi Arabia. All FDD bands were deliberately closed by STC. We only have a 2300 frequency (BAND40) and it’s very weak in Saudi Arabia. We kindly as...
Firmware
Hardware
Mobile Routers
Troubleshooting
Abdul_3ziz's avatar
Abdul_3ziz
Star
Feb 28, 2019

still the 4G bands blocked by STC company ... this is the worst thing to be happened, I do have a believe that the greatest company NETGEAR can act accordingly.B40 ONLY !!!

 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Feb 28, 2019

    Hi All, 

     

    Thank you for bringing this up. We are still checking on this. We will get back to you guys the soonest. 

     

    Regards, 
    Blanca 
    Community Team

    • Abdul_3ziz's avatar
      Abdul_3ziz
      Star
      Mar 01, 2019

      Blanca_O

      Thank you your understanding our situation, now the service provider has blocked our #NETGEAR devices by IMEI number, and as you know this is gana effect negatively NETGEAR reputation in the market worldwide, looking forward to get a suitable solution for us “Your Customer”