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big_bob's avatar
big_bob
Follower
Sep 06, 2017
Solved

Nighthawk M1 Firmware problem after update with Dashboard

I recently updated the firmware to my Nighthawk M1 and can no longer access the Dashboard  at h.home as it will not accept the modems password.

When I try to login it displays admin which is un changable and when I enter password it say it is invalid. Any ideas how to get around this, the modem still connects to the internet ok, I just cant get to h.home.

 

  • also clear cache on your pc, this is causing some silly issues with the dashboard.

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    You will have to do a factory reset by holding the reset button for 10 seconds then the default login should work again.

     

    DarrenM

    • also clear cache on your pc, this is causing some silly issues with the dashboard.