Nighthawk M1 loosing 4G connectivity and not getting it back

Question

I'm having issues with my australian Nighthawk M1 while in France, with a french SIM card and a french LTE provider (Free).

After a few hours, randomly, the 4G connexions is lost and it does not come back unless I either reboot the routeur, or simply change any of the cellular connectivity settings.

I'm near Paris, near the antenna and getting nearly 100 Mbps down & 30 Mbps up. So the connectivity is excellent, I don't think it is an issue with the mobile operator as I have severall people around me using the same one with a different 4G modem and getting 100% stable connectivity.

It is a real pain as I use this as my main Internet access and it makes the hardware frequently unusable.

czj · Answer

I have tried a factory reset 4 times before posting this issue here.

DarrenM · Answer

Hello Czj

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The M1 is a Telstra aircard and was meant for use in Australia and has not been tested in France so you may run into connection issues you are having with different ISP.

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DarrenM

czj · Answer

Thank you for your reply. I understand what you are saying but the hardware has roaming functionnality, and you can add other carriers configuration. So I think when I'm not in Australia it should be working as a reliable LTE modem too. $60 LTE modems are more stable this 5x more expensive one.

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Nighthawk M1 loosing 4G connectivity and not getting it back

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