NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jacobguest2016's avatar
Jan 22, 2019

Nighthawk M1 (MR1100) MR1100 MYMEDIA upload file fail

 MR1100’s MYMEDIA cannot update file to SD SIM on latest firmware NTG9X50C_12.04.02.00.

After I start to update file, the process would been queued. But the session would hold and then no response

 

i also try to use the apps upload file, but it seems that no response after I press the upload button

Does anyone have the same problem?

4 Replies

  • Generally media managment is rubbish. There is a new firmware, check that first.

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Jacobguest2016

     

    Welcome to NETGEAR Community! 

     

    - May we please know the SD card file system format used? Capacity? 

    - Is it the same behavior when you download a file? 

    - What is the model number of your device? 

     

    Regards, 
    Blanca 
    Community Team

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi Jacobguest2016

       

      This has been brought up already to engineers. I will get back to you guys for any updates. 

       

      Regards, 
      Blanca 
      Community Team

  • I have the same problem too. The file stucked at queue and no respond