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Nighthawk M1 rebooting randomly
I got the Nighthawk yesterday. It is randomly rebooting itself even though it is connected to a consistent, correct voltage power source and will reboot whenever it feels like it. I assume this is a...
Hi, I have picked up a Nighthawk M1 today via Telstra and found that the device is frequently rebooting making the device almost useless.
The device reboots whether plugged into AC, operating off fully charged battery or plugged in PC via USB.
The only changes to setup i have done are to disable the wifi standby mode and change the option for WIFI range to long.
Every time it reboots, it will take several minutes to restart and reconnect devices. The frequency of reboots so far is quite short, several minutes and multiple reboots within an hour.
Very disappointing as I was hoping to would repalce my poor ADSL connection. I think this device will be going back to the Telstra store.
Any solutions to this?
Hardware version 1.0
PRI version 02.15
Firmware & Bootloader Version NTG9X50C_10.16.04.04
GUI Version MR1HDATA_04.01.05.02
Firmware build date 2017/07/13
I'm on my 3rd Nighthawk from Telstra. 1st one lasted a week before it wouldn't turn on anymore (took 2 weeks to replace) 2nd one went into a reboot loop that you couldn't get out of and now my 3rd unit is doing frequent reboots under load via ethernet.
I have done a factory reset, and have latest firmware as of 25/10/2017.
I have a Xbox connected via ethernet (for netflix, youtube and games) and laptop via wifi. If watching netflix then try and do intensive network load on laptop, Nightwawk reboots. If I try and update the XBox (large download) Nighthawk reboots. Connect laptop via ethernet and try a speedtest, nighthawk reboots. So far I'm extreamly dissapointed with this device, I would hate to see 20 devices connected to it. I looks like the ethernet port just can't handle the load??
Also hoping this would replace my crappy ADSL+ 3Mbps connection :(