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Forum Discussion
Nighthawk m1 router not removing notification messages
My Nighthawk M1 router is not removing data usage notification messages even though I toggle through the screens have also logged on to m.home and read the messages but there's no where to get rid of ...
Hi sanj11,
Is the device up-to-date with the most current firmware? If so, have you done a factory reset after the update?
Please let me know. :]
- Jason N
- Hi Jason. I have downloaded the latest firmware but I haven't done a factory reset. Should I? Thank you đ
Hi Sanj11,
Please proceed with the factory reset. This will help clear any old configurations that would clash with the new firmware.
Please let me know on the outcome. :]
- Jason N
- Hi Jason
I I did the factory reset but unfortunately the notification regarding exceeding data is still showing on my device when I log in to the net gear app to clear it I can't do so so every time I leave the house and come back I need to re toggle the device to remove the notification