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Forum Discussion

phattypatti's avatar
phattypatti
Aspirant
Jun 07, 2018

NightHawk M1 will not keep APN settings

I have an unlocked MR1100-100 purchased from Amazon in the UK, please note this is NOT the AU version selected in the Model field, but it would not let me enter anything else.  It is running the late...
Mobile Routers
Troubleshooting
it_sMe's avatar
it_sMe
Aspirant
Jun 17, 2018

Hi,

 

same here. Got mine yesterday but after each reset I have to manually add APN-Settings again.

I contacted support but did not get an answer yet.

  • phattypatti's avatar
    phattypatti
    Aspirant
    Jun 18, 2018
    Support reached out to me tonight, so I have sent them some info to see if they can recreate the issue. Seems to be specific to my UK EE SIM, if I but my UK Voda SIM in, the M1 does not have the same issue, it just works as expected.
    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Jul 15, 2018

      Hi phattypatti, 

       

      Can you please message me your support case number for me to check? 


      Regards, 
      Blanca 
      Community Team

      • Nico_gorak's avatar
        Nico_gorak
        Aspirant
        Jul 25, 2018

        Hi, I would really appreciate if anyone with the same issue and a solution could leave a reply. Bought the model from a german retailer (not shure if it's similar to the us or au version). Tried all the steps described by the originial post. Very frustrating.

         

        Regards,

        Nico