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Forum Discussion
kdebauch
Mar 16, 2018Aspirant
Nighthawk M1 with Arlo Base Station
I recently recieved this hotspot router from AT&T. When they sold it to me they sent me a data sheet which said that it could be used as my Arlo base station. I have tried everything to figure out ho...
- Mar 27, 2018I updated the firmware and after a brief struggle, managed to get all of my cameras synced and working with the M1.
JasonN
Mar 22, 2018NETGEAR Employee Retired
Hi kdebauch,
If you can refer to the link below. It is a thread in the Arlo side of the community. A firmware will be coming out to have the Arlo base station be able to connect to the Nighthawk M1 (AT&T provider model).
Please be patient. :]
https://community.netgear.com/t5/Arlo-Pro/Can-Arlo-base-station-connect-to-Nighthawk-M1/td-p/1295767
- Jason N
kayakmorris
Mar 27, 2018Tutor
I have the same problem. I have the nighthawk m1 and have been waiting since December for the firmware to drop. I called Netgear one month ago and the csr said the firmware was coming out in March(this month). Still waiting 🙄
- JasonNMar 27, 2018NETGEAR Employee Retired
Hi kayakmorris,
Thank you notifying the thread. They are working on it and will notify the public when they are ready to release it. Please be patient :]
- Jason N
- kdebauchMar 27, 2018AspirantI updated the firmware and after a brief struggle, managed to get all of my cameras synced and working with the M1.
- ctrap12Apr 06, 2018Aspirant
I've downloaded the firmware update, and when I go into the Arlo app to "Add Device" and select Mobile Router I am getting an error message that the mobile router cannot be detected. I've read a few things that tell me I need to allow Arlo on the Netgear Mobile App, but I have looked through it and have not been able to find anywhere that I can do this. I have tried it from a computer also, and have tried doing it while connected to the internet through the wifi of the Mobile Router and while not connect to the mobile router. The one I am using is the MR1100 AT&T US Version. Is there something I am missing? Any help on how I either get the Netgear app to allow Arlo or how to get the Arlo App to recognize the mobile router would be appreciated. Thank you.
- JasonNMar 27, 2018NETGEAR Employee Retired
Hi kdebauch,
Great! Thank you for notifying us on that and that it is working for you now. :]
- Jason N