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Bleck88's avatar
Bleck88
Follower
Sep 30, 2020

Nighthawk M1

I recently bought the nighthawk M1 hotspot to use as my main home internet since the only available option is extremely slow. I noticed after I got it set up that the speed was much faster than my current internet, but fluctuated from under 1 mbps to almost 40mbps. I was trying to play online video games but it was extremely laggy. Does anyone have any tips for me on what I should do to fix this? Thank you.

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Bleck88, 

     

    Welcome to NETGEAR Community!

     

    Please provide the device SKU (e.g. MR1100-100NAS). This can be checked on the box of the product or on the barcode label.

     

    If issue re-occur, kindly check the signal strength and network type (for example, LTE 4G is generally faster than 3G). If the network signal is low, consider using external antennas or cradle the mobile router with built-in high-gain antennas.

     

    Regards,
    Blanca
    Community Team