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Nighthawk M2 (MR2100) constant reboot
Hi All, I just bought the nighthawk m2 and I am finding it really unstable. I am getting constant reboots when using the wifi function. The only way I have made it stable is by turning off wifi and...
Hi All,
NETGEAR release MR1 Firmware NTGX24_10.13.05.00_00_TELSTRA_02.10_00 today which includes alot of bug fixes. Please upgrade your device to this latest firmware and let me know if the problem still persists. If you are still having issues after upgrading to the latest firmware then please send me a PM with the details.
Regards,
ArodiD
Hi Tinsanta
Welcome to NETGEAR Community!
Just to clarify, when you say "reboot", do you mean that the MR2100 turns off and on itself. May I request the following:
- Please describe your network setup
- How many devices are connected to the MR2100 when issue re-occur?
- Kindly access the MR2100 settings page and check if there is any firmware update available. What is the current firmware version?
I suggest to perform a factory reset as well.
Regards,
Blanca
Community Team
Hi Blanca_O ,
Thanks for the reply, in answer to your questions;
Reboot - It is mostly a case of the MR2100 turning itself on and off although it does also freeze where the power light is solid blue and the screen is non-responsive and I need to re-set the device.
My network setup, pretty standard started with just wifi enabled and the device plugged into the power and various devices connecting to it's wifi. Although that became to unstable so I have turned off wifi and am connected to an old router I have and using that for Wifi. Given the device does not yet have IP passthrough that is causing some other issues but at least the mr2100 is stable.
How many devices - it can happen just with one connected but normally i have 2-3.
I checked the firware and there is non available. The current one on the device is NTGX24_10.09.01.00
As for factory reset, I have done that several times already.
Thanks for you help
hello
may i ask your telstra M2 is using telstra or optus and Vodafone ?
because your case maybe m2 crash issue
- Same issue both on telstra and Optus
My MR2100 presented few reboots and also freeze with blue light solid on.
This was same on Telstra or Optus SIM. With battery or pluged in only.
Got it replaced by Telstra after 3 weeks. It has now been on for 14 days plugged in without battery and behave perfect. I have 2 MR1100 that also played when new but has been perfect after few firmware. This may also be firmware related but my replaced unit goes well so fare. I am using 2 units pluged in and one on battery. I find the MR2100 power button is oversensative and I have reported to Netgear. Can probably be fixed on firmware.
- Telstra only