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Nighthawk M2 (MR2100) constant reboot
Hi All, I just bought the nighthawk m2 and I am finding it really unstable. I am getting constant reboots when using the wifi function. The only way I have made it stable is by turning off wifi and...
Hi All,
NETGEAR release MR1 Firmware NTGX24_10.13.05.00_00_TELSTRA_02.10_00 today which includes alot of bug fixes. Please upgrade your device to this latest firmware and let me know if the problem still persists. If you are still having issues after upgrading to the latest firmware then please send me a PM with the details.
Regards,
ArodiD
Just an update - we took our back to telstra and they replaced it. its been almost a week now without needing to reboot
HI
I have my replaced M2 still on without battery and plugged in with original power supply. It has performed faultless for 3 weeks.
Hi,
I'm curious, everyone's issues seem to be getting fixed by replacing hardware at Telstra store. Have Telstra indicated there is a known problem with the initial batch of M2's that they keep sending everyone (myself included with same freeze reboot problems)? Doesn't look to have been a firmware update since the problems were experienced and described as working now, only thing that has changed is the hardware. Netgear haven't published anything I can find about a known fault that I can find.
Nobody will admit there has been other people with same issue. This is always the case when you have any problems although there could be hundreds complaining.
I have also pointed out the oversensitive power button. It switches on if it is off and you place it in a briefcase and happen to touch it.
I received another replay from Netgear this morning 9-5-19....as below.
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Hello Sven,
Thank you for responding. As to the power button issue this has already been reported to higher tier. We are waiting for an update from them. Once the a firmware is available that will resolve this issue you will be notified by your service provider. Firmware will be forwarded by them.
Thank you for choosing Netgear.
----------------------------------------------------------------------------------------------------------My replacement has now been running non-stop plugged in without battery for 22 days.
I am on Optus but have purchased a 180 day prepaid Telstra SIM I would need to put in to get my firmware. I can not remember if I used Telstra when I loaded the firmware to my other M1.
- Hi, just wondering if there is an update on this issue. Is it a hardware issue or software? Should I return the device?