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Forum Discussion
Tinsanta
Apr 23, 2019Aspirant
Nighthawk M2 (MR2100) constant reboot
Hi All, I just bought the nighthawk m2 and I am finding it really unstable. I am getting constant reboots when using the wifi function. The only way I have made it stable is by turning off wifi and...
- Jun 20, 2019
Hi All,
NETGEAR release MR1 Firmware NTGX24_10.13.05.00_00_TELSTRA_02.10_00 today which includes alot of bug fixes. Please upgrade your device to this latest firmware and let me know if the problem still persists. If you are still having issues after upgrading to the latest firmware then please send me a PM with the details.
Regards,
ArodiD
MikeMac-Au
Jun 13, 2019Aspirant
After atrocious service from Telstra Tech Support on multiple occasions I was given a case manager to resolve the issue which was the need to reboot 4-5 times just in one day with the blue power light locked on.
This case manager made a note in my file that I was to get a simple replacement at my local Telstra shop. When I went to the shop this morning it took over half an hour, and they demanded I sign a new contract. They also told me I will get hit with penalty fees for early termination of the other device (3 weeks old) and that I will have to fight Telstra to get this negated. In this case I think it is a Telstra franchisee.
Service has been a sad reflection of where Telstra is at present. I do hope the new unit I picked up today is problem free, as the speed I get is great when the unit works. And I hope I do not have a fight re cancellation charges.
- SvenPJun 13, 2019Guide
You should be able to get new replacement within 30 days. I took the opportunity to get my replaced after 3 weeks. My did also freeze and restart. The replacement worked fine for 4 weeks and then suddenly started freeze. Then it suddenly started behaving good again.
It is now running without battery 24/7. It is connected to another router with 2 pc and also using it with Wi-Fi.