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Tinsanta's avatar
Tinsanta
Aspirant
Apr 23, 2019
Solved

Nighthawk M2 (MR2100) constant reboot

Hi All, I just bought the nighthawk m2 and I am finding it really unstable. I am getting constant reboots when using the wifi function. The only way I have made it stable is by turning off wifi and...
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  • ArodiD's avatar
    ArodiD
    Jun 20, 2019

    Hi All,

     

    NETGEAR release MR1 Firmware NTGX24_10.13.05.00_00_TELSTRA_02.10_00 today which includes alot of bug fixes.  Please upgrade your device to this latest firmware and let me know if the problem still persists.  If you are still having issues after upgrading to the latest firmware then please send me a PM with the details.

     

    Regards,

     

    ArodiD

bluegecko's avatar
bluegecko
Initiate
Sep 11, 2019

I am also seeing this router 'hang' sporadically.

 

It will work for some time then just become unresponsive. Then decide to function again without intervention from anyone.

 

The behaviour seen is that the entire router stops responding, no traffic on the 4g link and no icmp response on the ethernet port.

 

I do have wifi on and when in this state I can connect to the device with the app. But in nearly every case if I then try to reboot the device using the app on the phone it permanently hangs until a physical reset pulling power cable.

 

Battery is not in, aerial connected to boost signal.

 

I have tried to find out how we can review logs on this device but not got anyway. There seems to be a dumbing down of the interface to the point that debugging a problem is almost impossibe. Anyone any idea how to get to see any logs?