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Forum Discussion

JeffWard's avatar
JeffWard
Aspirant
Aug 28, 2019

Nighthawk M2 offloading issue

M2 offloads to a Samsung Note8 phone hotspot perfectly.  Refuses to connect to a Apple iPhone 8 hotspot.  The iPhone can be 'seen' by the M2, prompts for the password and adds it to list of preferred networks. Have tried turning offloading on/off, soft & hard rebooting but nothing helps. 

Has anyone found the 'silver bullet' to fix this anomoly?

thanx

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi JeffWard and ShaneP1

     

    Please check whether the subnet of the WiFi that you tried to offload the WiFi to is 192.168.1.x. If so, please change either the subnet of the WiFi router / hotspot or M2 to something other hand 192.168.1.x (e.g. change one of them to 192.168.2.x) and see if it works.

     

    Regards, 
    Blanca 
    Community Team

    • JeffWard's avatar
      JeffWard
      Aspirant

      Thanks Blanca 

      Understand what you recommend but I run my own local IP addresses on the router not in the 192.168......... range

      I'll continue to hunt for a solution

      cheers