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Mr_Khalid's avatar
Mr_Khalid
Star
Apr 12, 2022
Solved

Nighthawk M5 MR5100-1Z1MES useless In Middle East

Good day NETGEAR COMMUNITY ! , First of all, We are in big trouble because a lot of people In Middle East They didn't get the new update : Model: MR5100-1Z1MES Firmware Version : ...
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  • Mr_Khalid's avatar
    Mr_Khalid
    Apr 18, 2022
    UPDATE:

    After contact with Zain KW, and give them the router, they finally update It to latest firmware!

    Thanks to all ..


    UPDATE 2:

    Many of routers on Zain KW got the new FW update today !!!! No need to send It to Zain !!!
Nour2022's avatar
Nour2022
Initiate
Apr 13, 2022
I have the same problem with M5 5100 from Zain, the update 10.28.02.00
  • Dinars's avatar
    Dinars
    Initiate
    Apr 13, 2022
    It is the same problem that Mr. Khaled explained
    Unstable of speed , ping , jitter, RSRP, RSRQ, SINR.
    I hope this problem is fixed by sending an update to our devices
    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Apr 14, 2022

      Hi, All, 

       

      I got an update from the product team. There are two different FWs for MR5100-1Z1MES units. The FW v10.x.x.x is the latest FW for MR5100 units with 4GB of memory. And the customer with 8GB of memory MR5100 can only update to FW v12.04.12.01.

       

      As for the issues with the FW 10.x.x.x, kindly report those issues to Zain. 

       

      Regards,
      Blanca
      Community Team

      • Mr_Khalid's avatar
        Mr_Khalid
        Star
        Apr 14, 2022
        Hi Blanca_O ! ,
        I have a question, what you mean by 4GB - 8GB memory ? Ram or storage ?

        Regards,