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Forum Discussion
Mr_Khalid
Apr 12, 2022Star
Nighthawk M5 MR5100-1Z1MES useless In Middle East
Good day NETGEAR COMMUNITY ! , First of all, We are in big trouble because a lot of people In Middle East They didn't get the new update : Model: MR5100-1Z1MES Firmware Version : ...
- Apr 18, 2022UPDATE:
After contact with Zain KW, and give them the router, they finally update It to latest firmware!
Thanks to all ..
UPDATE 2:
Many of routers on Zain KW got the new FW update today !!!! No need to send It to Zain !!!
Nour2022
Apr 13, 2022Initiate
I have the same problem with M5 5100 from Zain, the update 10.28.02.00
Dinars
Apr 13, 2022Initiate
It is the same problem that Mr. Khaled explained
Unstable of speed , ping , jitter, RSRP, RSRQ, SINR.
I hope this problem is fixed by sending an update to our devices
Unstable of speed , ping , jitter, RSRP, RSRQ, SINR.
I hope this problem is fixed by sending an update to our devices
- Blanca_OApr 14, 2022NETGEAR Employee Retired
Hi, All,
I got an update from the product team. There are two different FWs for MR5100-1Z1MES units. The FW v10.x.x.x is the latest FW for MR5100 units with 4GB of memory. And the customer with 8GB of memory MR5100 can only update to FW v12.04.12.01.
As for the issues with the FW 10.x.x.x, kindly report those issues to Zain.
Regards,
Blanca
Community Team- Mr_KhalidApr 15, 2022StarHi Blanca_O ! ,
As your team said , there’s 2 types of memory for NETGEAR M5 MR5100-1Z1MES
I can confirm It was false Information and I have a proof It’s only 800MB for all MR5100-1Z1MES FW’s v10.xx and v12.04.12.01.
We need an urgent solution please !
What’s my fault that I bought a new M5 router that doesn’t accept the update to a new version? Note: that all FW’s have the same memory size and I can prove it.
By the way, the seller Zain kuwait not corporate with us ! How we can fix this ? It’s very sample, just Inform your team to push a new update or at least Inform zain kuwait officially about this Issue.
Regards,
Khalid