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Forum Discussion
Solved
Nighthawk M5 MR5100-1Z1MES useless In Middle East
Good day NETGEAR COMMUNITY ! ,
First of all, We are in big trouble because a lot of people In Middle East They didn't get the new update :
Model: MR5100-1Z1MES
Firmware Version :
NTGX55_12.04.12.01
GUI Version:
MR5100-1Z1MES_04.02.197.00
HW Version: 1.1
_________________________________________________________________
Most of people stuck on version :
10.12.13.0
&
10.28.02.00
Which is very old version and you cannot change band option's from the router ! You shall to change It from 192.168.1.1 !
Also, when you tried to check for updates It's give you UP TO DATE !
_________________________________________________________________
Is it difficult for a large and leading company in the field of routers like Netgear to Push an OTA update 12.04.12.01 to all owners of the MR5100-1Z1MES model ?
By the way .... The vendor not cooperate at all In Middle East
First of all, We are in big trouble because a lot of people In Middle East They didn't get the new update :
Model: MR5100-1Z1MES
Firmware Version :
NTGX55_12.04.12.01
GUI Version:
MR5100-1Z1MES_04.02.197.00
HW Version: 1.1
_________________________________________________________________
Most of people stuck on version :
10.12.13.0
&
10.28.02.00
Which is very old version and you cannot change band option's from the router ! You shall to change It from 192.168.1.1 !
Also, when you tried to check for updates It's give you UP TO DATE !
_________________________________________________________________
Is it difficult for a large and leading company in the field of routers like Netgear to Push an OTA update 12.04.12.01 to all owners of the MR5100-1Z1MES model ?
By the way .... The vendor not cooperate at all In Middle East
- UPDATE:
After contact with Zain KW, and give them the router, they finally update It to latest firmware!
Thanks to all ..
UPDATE 2:
Many of routers on Zain KW got the new FW update today !!!! No need to send It to Zain !!!
27 Replies
- Also, I did not receive the update, although there are others who have an update, which is what differentiates the treatment of your customers And there may be no doubt that this is racist behavior in some countries in the treatment of customers
- i hope fix this problem
- Hey Netgear
Thank you for this great device .
Could you please reach out with Zain vendor in Meddle East to speed up pushing the update to all or at least provide the update file here so we could update it manually .
its been 5 months since the update is released and still lot of ppl didn't get it yet . I have the same issue. My device has an old firmware version and it can not find the latest firmware via OTA.
- I also got stuck with this very old firmware version 10.12.13.00, It’s huge disappointment..
Still hoping Netgear will fix this issue.. - I do have same issue
- Me also, I have this Issue and my firmware version is NTGX55_10.28.02.00.
I cannot change band option's from the router !
I’m very upset, our seller not cooperate.- I have the same problem with the same router, the (check the attached image), the seller is not cooperating. if the support could help us with a link to the latest version so we can upload the update manually, or push the update over OTA to all MR5100-1Z1MES users, we really need help to get the latest enhanced firmware ;(
