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Forum Discussion
Nighthawk M5 MR5200 Only 4G+ NOT 5G on AT&T
Hello,
I recently purchased the MR5200 here in America. I'm with AT&T and can only get it to connect to 4G+ when adding the following APN settings:
APN Name: ATT Broadband
APN: phone
PDP: IPV4V6
PDP Roaming: IPV4
Authentication: None
Username: (blank)
Password: (blank)
It will NOT connect to 5G. Does anyone know the proper APN settings to have this connect to AT&T's 5G network? I talked to Netgear's phone support and they did not know what to do. They said they would escalate my case to a manager and call me back, which hasn't happened. Netgear makes the AT&T locked MR5100, so I assumed they would know how to get this unlocked MR5200 to work with AT&T 5G as well.
I am in a 5G area here in Florida, and I got a new 5G sim card from AT&T just for this device. I also placed the MR5200 by the window. Any help would be greatly appreciated!
7 Replies
Also having the same issue, but unable to connect to anything except the 3G network on T-Mobile in a confirmed 5G coverage zone near DC. I have contacted T-Mobile and they confirmed the IMEI number is marked as "compatible" with their network, and they have created a support ticket for it. If I try to connect to even the "LTE All" band, it searches forever, same with "LTE and 5GNR". Enabling "Data Roaming" and restarting has no effect.
Interesting you're having the same problem even though T-Mobile says your IMEI number is compatible.
I'm wondering if my device might be band locked from AT&T's 5G network. Not sure why since Netgear advertises it as an unlocked 5G device that works best on AT&T and T-Mobile.
Hopefully someone can help us soon.
Also, for clarity, when I try to select "Manual" for the "Network Selection Mode", I am unable to find any carrier at all when selecting either the "LTE All" or "LTE and NR5G" bands (but it works fine on "WCDMA All" for me). Hoping that T-Mobile engineers will be able to clarify this for me in the next few days and if so will post on here.
Same problem
My MR5200 can support china unicom and china telecom 5G in China, and works fine,
but these days, i can only use 4G+ on my MR5200, but my iphone12 Pro can use 5G.
My MR5200 system version is 12.03.09.00
Hello. Just went through this with ATT for hours. The answer: Select "Broadband" from the upper left corner of the "Settings" screen and then in the APN settings, select "nrbroadband". This allowed me to get 5g on my ATT prepaid plan. Finally figured this out myself after several hours in Netgear and ATT chat yesterday and another hour at the ATT store today. Neither Netgear nor ATT knew how to set the APN. Good luck!
I was able to get the MR5200 hotspot to connect to AT&T by adding this APN
APN Name: ATT NRBroadband
APN: nrbroadband
Authentication: None
PDP: IPV4V6
PDP Roaming: IPV4V6