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Forum Discussion
AnnetteL
Sep 06, 2025Tutor
Nighthawk M6 Pro Ethernet port
After recent automatic update, Ethernet port on nighthawk M6 Pro not working. Can toggle it on/off, but has no output signal. Any troubleshooting suggestions?
vanna
Sep 06, 2025Initiate
I’ve been experiencing what looks like the exact same Ethernet issue on my M6 Pro after the most recent firmware update, and I wanted to share the troubleshooting I’ve done so far.
Setup:
- M6 Pro running on AC power (battery removed, sitting on an active cooling fan)
- Ethernet set to 1000BASE-T (also tested 2.5GBASE-T)
- Devices tested: Windows desktop, Raspberry Pi, and a small unmanaged switch
Symptoms:
- Ethernet works fine right after reboot
- After >3 minutes, the Ethernet port drops completely
- No IP address from DHCP, and even with a static IP I can’t ping the hotspot’s gateway (192.168.1.1)
- Devices disappear from the M6 dashboard when the drop occurs
- Only way to restore connectivity is to reboot the hotspot, but the cycle repeats
Troubleshooting already tried:
- Factory reset of the M6 Pro → no change
- Direct connection (no switch) → same issue
- Tested with both desktop and Raspberry Pi individually → same issue
- Forced Ethernet speed to 1000BASE-T instead of 2.5GBASE-T → no change
- Tried static IP configuration → no change
- Cooling + running with battery → no change
- Cooling + running without battery → no change
At this point it looks like the Ethernet interface itself is crashing at the firmware level, not just DHCP or NAT. The timing (always a few minutes after boot) makes it feel like a firmware regression introduced in the latest update.
Is this a known issue with the latest firmware?
Is there a way to roll back to the prior firmware build, which didn’t have this problem?
Any other workarounds besides relying on Wi-Fi?
AnnetteL
Sep 07, 2025Tutor
Vanna, appreciate your in-depth troubleshooting steps. You did a couple that I did not. It does seem like this is directly tied to that firmware update.
I've searched thru the Netgear docs and can't find any info on this update. Anyone else found any docs or can get thru to the tech dept at Netgear?