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Forum Discussion
Nighthawk M6 Pro Ethernet port
After recent automatic update, Ethernet port on nighthawk M6 Pro not working. Can toggle it on/off, but has no output signal. Any troubleshooting suggestions?
whats the most recent firmware version you upgraded to? if you please do a screenschot of your device details page. the one that contains data similar to this. this is just an example. (data I listed here is for an MR6550):
Device
Nighthawk M6 Pro
Hardware Version
1.0
Firmware Version
NTGX65_12.01.54.00
Modem Version
MPSS.DE.2.0-00989-OLYMPIC_GENALL_PACK-1.41921.6.45826.2
GUI Version
MR6550-GENPAS_05.00.109.00
PRI Version
05.12
Firmware Build Date
2024/04/12
Device Information
Model: MR6500
Firmware Version: NTGX65 12.01.72.00
Firmware Build Date: 2025/07/29
Hardware Version: 1.0
Device Information
Hardware Version: 1.0
PRI Version: 04.09
AT&T
Web App Version: MR6500-1A1NAS_05.00.118.00
Modem Version: MPSS.DE.2.0-00989- OLYMPIC_GENALL_PACK-1.41921.6.45826.2
thank you. I'll try and see if I can replicate the issue on my end.